Shipping policy

Shipping Policy

At Vetsuno, we are committed to delivering your order as quickly and safely as possible.

Processing Time

Orders are processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery times:

  • Europe: 5–10 business days
  • United States & Canada: 5–10 business days
  • Australia & New Zealand: 7–12 business days
  • Other countries: 7–15 business days

Delivery times may vary during holidays or due to customs procedures.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email.

Shipping Costs

Shipping costs are displayed during checkout before payment.

Lost or Delayed Packages

If your package is delayed or lost, please contact our customer support. We'll work with the carrier to resolve the issue as quickly as possible.