Politique d’expédition
Shipping Policy
At Vetsuno, we are committed to delivering your order as quickly and safely as possible.
Processing Time
Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
Estimated delivery times:
- Europe: 5–10 business days
- United States & Canada: 5–10 business days
- Australia & New Zealand: 7–12 business days
- Other countries: 7–15 business days
Delivery times may vary during holidays or due to customs procedures.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email.
Shipping Costs
Shipping costs are displayed during checkout before payment.
Lost or Delayed Packages
If your package is delayed or lost, please contact our customer support. We'll work with the carrier to resolve the issue as quickly as possible.